About Podcast
Artificial Intelligence (AI) seems to be all the rage now, so it’s easy to feel excited but also overwhelmed or even…scared.
Have you been told that implementing AI in your business is the key to upgrading your operations and staying ahead of the competition? Or, are you interested in learning more about AI and how it can help increase your operational efficiency, productivity, and profitability?
If you answered yes to either question, then you’re in the right place!
Welcome to Season 22 of the Business Infrastructure podcast. Over the next 12 episodes, you’ll get a free pass to the audio version of our AI tech conference. You’ll not only learn more about AI but you’ll also discover new tools from different experts and entrepreneurs that leverage AI to streamline and scale your back-office operations.
Interestingly, AI is not a new technology. And this is where we’re starting – this episode features a fireside chat with Kjell Carlsson, a thought leader with deep subject matter expertise on AI. As the head of Data Science Strategy at Domino, Kjell spearheads the use of AI technologies for maximum business impact. In the evolving world of AI, he plays many roles, from being a consultant to an advisor, providing guidance on its use and championing its potential.
After listening to this episode, you’ll understand:
- The fundamentals of AI and how it works,
- The principles for using generative AI tools as digital assistants,
- How to be on the lookout for “hallucinations” or false information,
- The risks associated with using AI and how to develop systems for checks and balances, and much more!
Understanding the language of AI alone can be a gap in its successful deployment. Kjell translates the meaning of many words associated with AI. He even shares relatable examples to make sure we understand key AI words and concepts – don’t allow these words and concepts to prevent you from growing and scaling your business to the next level. Listen now and be prepared to revolutionize the way your business operates!
- Understanding AI and Its Business Impact: Explain what AI is, why it matters, and how businesses can leverage it for success.
- Demystifying Generative AI: Clarify how generative AI differs from traditional AI by not just analyzing data but also creating new content, such as text, images, and code, and why this breakthrough has led to widespread adoption.
- AI as a Productivity Booster Not a Job Replacer: AI automates tasks, freeing employees for strategic work rather than replacing jobs.
- The Importance of Verification & Responsible AI Use: Human oversight is key to preventing errors, bias, and privacy risks.
Special Guest: Kjell Carlsson, Head of AI Strategy – Domino Data Lab
Location: Boston, MA USA
Air Date: January 7, 2024
Definitions:
- Generative AI: AI techniques that learn a representation of artifacts from data, and use it to generate brand-new, unique artifacts that resemble but don’t repeat the original data.
- Hallucination: false perception of objects or events involving your senses: sight, sound, smell, touch and taste. Hallucinations seem real, but they’re not.
Website:
- Domino Data Lab: A platform for Analytics, Machine Learning, Data Analysis, Predictive Analytics, Data Science, and Data Mining Technology.
Articles:
- Jobs to be Done Framework by Clayton Christensen: an article in HBS
- Set Yourself Up for Generative AI Success with the Top “Low Hanging” Use Cases: Kjell’s report on low-hanging fruit
- Turing Test: a deceptively simple method of determining whether a machine can demonstrate human intelligence: If a machine can engage in a conversation with a human without being detected as a machine, it has demonstrated human intelligence.
Podcast:
- Data Science Leaders: a Podcast for data science teams (in which Kjell is also a host), that are pushing the limits of what machine learning models can do at the world’s most impactful companies.
Software:
- Mid-Journey: is a research laboratory that focuses on expanding the creative abilities of humanity through exploring new forms of thought.
- Llama 2: a family of generative text models that are optimized for assistant-like chat use cases or can be adapted for a variety of natural language generation tasks.
- Falcon: a software that focused on developing complex and creative website and portal solutions for our clientele across North America, utilizing content management and digital commerce solutions, customer experience management tools, and digital marketing best practices.
- Einstein GPT: allows organizations to design a still fairly basic generative AI application in Salesforce.
- Chat GPT: an AI tool that provides detailed answers to all your queries through chat/conversation.
- Auto GPT: breaking down a large task into various sub-tasks without the need for user input.
- Bard: a collaborative AI tool that separates set of Google searches to see whether these are backed up by Google searches. So, it can speed up that process of fact-checking the things that it’s coming up with.
- GPT 3.5 : (Generative Pre-trained Transformer) is a sub class of GPT-3 Models created by OpenAI which can only analyze text.
- GPT 4: (Generative Pre-trained Transformer)i s an artificial intelligence large language model system that can mimic human-like speech and reasoning.
- Producer & Host: Alicia Butler Pierre
- Voiceovers: Neha Durousseau
- Audio Editor: Olanrewaju Adeyemo
- Sound Design: Sabor! Music Enterprises
- Guest Relationship Manager: Monique Inge
- Video Editor: Gladys Jimenez
- Show Notes & Transcription: Erika Ve Ortega Revilla
- Sponsor: Equilibria, Inc.
More About Kjell Carlsson:
Kjell advises enterprises on how to drive business outcomes with artificial intelligence (AI) and data science. He does keynote speeches, interviews, panels, podcasts, consulting and research on AI topics that include generative AI, responsible AI, scaling AI talent, MLOps, computer vision, augmented intelligence, automated machine learning, and the future of AI. He has a unique background spanning strategy and AI including experience as chief evangelist for an MLOps platform, leading a product organization for an NLU platform, covering AI as an industry analyst, leading a data science team building AI applications, management consulting experience, and a Business Economics PhD focused on strategy and quantitative analysis.More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc.. Her career in operations began over 25 years ago while working in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. She is the producer of the weekly top 2% Business Infrastructure podcast with a global audience across 70+ countries.Alicia’s also an adjunct instructor of Lean Principles at Purdue University and serves as the USA Chair of the G100’s Micro, Small, and Medium Enterprises. The Process Excellence Network recognized her as a Top 50 Thought Leader in Operational Excellence. A chemical engineer turned entrepreneur, she’s designed and optimized processes for small businesses, large enterprises, non-profits, and government organizations alike.
More About Sponsor, Equilibria:
Equilibria, Inc. is an 18-year-old boutique operations management firm. We build the business infrastructure necessary for fast-growing businesses to scale with less pain. With a range of training, consulting, and educational products, entrepreneurs can get the operational support and resources they need on demand.