About Podcast
Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim.
This interesting episode will unveil the limitations of AI in decision-making. But be ready for an unexpected twist that might change your perception of automation. As we go deeper into the possibilities, you’ll encounter potential risks that you are unaware of.
We were able to sit down and have a conversation with Dean Hamilton, who is the Chief Technology Officer at Wilson Perumal & Co. and has broad knowledge and experience in the topic of AI and automation. Dean knows the challenges that small business owners face when it comes to implementing new technologies. Dean is very good at breaking down complex concepts into relatable terms, making it easier for small business owners to understand how AI can improve their back-office operations. Dean will tell us perceptions about AI and help small business owners decide whether AI is right for their business.
In this episode, Dean will help you:
- Understand how AI and automation can boost your back-office operations and improve efficiency,
- Learn how to train AI models using past data to copy human reasoning and decision-making, allowing your business to automate difficult tasks and make accurate predictions and,
- Identify the risks and challenges that come with the adoption of AI in your small business and gain awareness on how to reduce them for successful implementation.
We invite you to listen and discover more about what the future of AI holds in streamlining and automating your small business operations.
RPA vs. AI: RPA automates repetitive tasks, while AI handles complex, human-like decisions.
AI for Small Businesses: AI models can be fine-tuned with business data, making AI more accessible.
AI Misuse Risks: AI enables cyber threats like fraud, making security crucial.
Balancing Innovation & Risk: Businesses must assess AI’s benefits and risks before adoption.Special Guest: Dean Hamilton, CTO – Wilson Perumal & Co.
Location: San Jose, CA
Air Date: March 10, 2024
Website:
Fraud GPT: A service that is found in the dark web
Video:
TEDx Talk on Deep Fakes: A show that talks about how AI can be used to impersonate someone and how it can affect the security of anyone.
- Producer & Host: Alicia Butler Pierre
- Voiceovers: Kenya A. Moses and Neha Durousseau
- Audio Editor: Olanrewaju Adeyemo
- Sound Design: Sabor! Music Enterprises
- Guest Relationship Manager: Monique Inge
- Video Editor: Gladys Jimenez
- Show Notes & Transcription: Grant Revilla
- Sponsor: Equilibria, Inc.
More About Guest, Dean Hamilton:
Dean Hamilton is a Partner and CTO at Wilson Perumal & Company – a leading management and strategy consulting firm. Dean has more than 30-years of experience in the technology industry, including having held senior executive roles and being named by Forbes.com to their list of “The Top 8 Technology CEOs to Watch.” His areas of expertise include technology and business strategy and product innovation, design, development, and delivery.
More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc.. Her career in operations began over 25 years ago while working in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. She is the producer of the weekly top 2% Business Infrastructure podcast with a global audience across 70+ countries.Alicia’s also an adjunct instructor of Lean Principles at Purdue University and serves as the USA Chair of the G100’s Micro, Small, and Medium Enterprises. The Process Excellence Network recognized her as a Top 50 Thought Leader in Operational Excellence. A chemical engineer turned entrepreneur, she’s designed and optimized processes for small businesses, large enterprises, non-profits, and government organizations alike.
More About Sponsor, Equilibria:
Equilibria, Inc. is an 18-year-old boutique operations management firm. We build the business infrastructure necessary for fast-growing businesses to scale with less pain. With a range of services and products, entrepreneurs can get the operational support and resources they need on demand. 
