About Podcast
Scaling a business from zero to the top 1% requires more than ambition; it demands systems, strategy, and the courage to leave comfort behind. Kathleen Black, CEO of Kathleen Black Coaching and Consulting and North America’s leading real estate team coach, has done just that. With 80% of her clients ranked among the continent’s top 1% producers, she knows how to build high-performing teams and sustainable businesses in one of the world’s most competitive real estate markets.
In this episode, Kathleen shares the journey from flipping investment properties to selling 47 homes in her first year, a feat that instantly placed her in Toronto’s top 1% of realtors. She reveals how her background in psychology, women’s studies, and managing large dental offices gave her a unique edge in systems, coaching, and team performance. Kathleen walks through her transition from realtor to coach, detailing how she developed the KBCC Ultimate Expansion Strategy, a step-by-step framework for building productive, profitable, and scalable real estate teams. She also explores the lessons learned from trial, error, and iterative improvement, showing how empowering teams, defining clear departmental responsibilities, and leveraging the right tools can multiply results.
Key Takeaways:
- How to leverage past experience and transferable skills to scale a business quickly and efficiently.
- The principles behind the KBCC Ultimate Expansion Strategy for building high-performing teams from scratch.
- Strategies for empowering your team, delegating authority, and creating “departments as businesses within the business.”
- Best practices for coaching and hiring: identifying genius, packaging knowledge, and maximizing each team member’s strengths.
- Mindset shifts required to maintain growth, overcome ego traps, and sustain long-term operational excellence.
Join us with Kathleen Black as she reveals how to scale teams, systems, and leadership to achieve top 1% performance in real estate and beyond.
- Strategic Growth – Implementing systems to scale businesses efficiently.
- Structured Development – Using proven frameworks to enhance performance and profitability.
- Team Empowerment – Leveraging individual strengths to build high-performing teams.
- Resilience & Adaptability – Turning challenges into opportunities for success.
- Operational Efficiency – Utilizing technology and streamlined processes to optimize workflow.
Special Guest: Kathleen Black, Kathleen Black Coaching & Consulting
Location: Ontario, Canada
Air Date: November 24, 2024
Websites:
-
- Join one of Kathleen’s Facebook groups and check out her YouTube channel.
- The Top 1% Life: Shift from Chaos to Calm in Your Business and Life: sign up to receive a free copy of Kathleen’s book.
- DiSC: learn more about this tool and get certified through Kathleen’s company. DiSC is a behavior profiling system that “…provides a comprehensive overview of the way people think, act, and interact with their most natural state.”
Software:
- Hootsuite: an online scheduling tool to help plan and manage social media content and posting.
- Shopify: an e-commerce platform that enables entrepreneurs to create online stores to sell their products.
- InfusionSoft: a CRM specifically for small businesses with advanced sales and marketing automation.
- Asana: a web and mobile application designed to help teams organize, track, and manage their work.
- Google Drive: a cloud-based app accessible from any tablet, computer, or smartphone that serves as a document repository to easily share digital files.
-
Producer & Host: Alicia Butler Pierre
Audio Editor: Olanrewaju Adeyemo
Sound Design: Sabor! Music Enterprises
Video Editor: Gladys Jimenez
Show notes: Erika Ve Revilla
Sponsor: Equilibria, Inc.More About Guest, Kathleen Black:
Kathleen Black is North America�s leading real estate team coach and trainer, delivering her proven success techniques to agents and teams around the world. That growth is worth billions in additional sales volume annually across her client network with 80% of her clients being national top 1% producers. She is the best-selling author of The Top 1% Life and was recognized within the top 1% of Realtors in the Toronto Real Estate Board. Kathleen has 10+ years of agent development experience, and hundreds of teams attribute their growth and success to her leadership. She recently won the Iconic Women Creating a Better World for All/Iconic Leaders Creating a Better World for All award and is the driving force behind the Ultimate Team Summit, the largest team-specific Real Estate summit in North America. Kathleen lives in Oshawa, Ontario, Canada with her two free-spirited, independent, and very loved children Ethan and Ella, and their cat Ethel.
More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc.. Her career in operations began over 25 years ago while working in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. She is the producer of the weekly top 2% Business Infrastructure podcast with a global audience across 70+ countries.Alicia is also an adjunct instructor of Lean Principles at Purdue University and serves as the USA Chair of the G100’s Micro, Small, and Medium Enterprises. The Process Excellence Network recognized her as a Top 50 Thought Leader in Operational Excellence. A chemical engineer turned entrepreneur, she’s designed and optimized processes for small businesses, large enterprises, non-profits, and government organizations alike.
More About Sponsor, Equilibria:
Equilibria, Inc. is an 19-year-old boutique operations management firm. We build the business infrastructure necessary for fast-growing businesses to scale with less pain. With a range of services and products, entrepreneurs can get the operational support and resources they need on demand. 